Your Questions, Answered

  • We are a parking management company and manage parking for a variety of property types and owners. We will help design parking management systems and operate those lots by enforcing parking policies and providing customer service.

  • Payments and appeals are processed through our secure third-party payment platform at proofparking.rmcpay.com.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. Most questions can be resolved through the information provided on your parking notice or by submitting an appeal through proofparking.rmcpay.com. This is the fastest way to receive a response.

  • No. Proof Parking does not offer in-person customer service. All payments and appeals can be completed online at proofparking.rmcpay.com. Otherwise, call or email us.

  • To protect customer data and securely process transactions, Proof Parking partners with a third-party payment provider (RMCPay). All payments, permits, and appeals are handled through this secure platform at proofparking.rmcpay.com.